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Missing surface in 3D pdf

Discussion in 'General Discussion' started by bigseb, Nov 9, 2019.

  1. bigseb

    bigseb Alibre Super User

    Exported a file to 3D pdf and see a surface is missing. Only missing when viewed from the inside though. From the outside all is fine. Is this happening to anyone else? How to remedy?

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    Attached Files:

  2. Lew_Merrick

    Lew_Merrick Alibre Super User

    Not that I have a remedy but I confirm the missing surfaces condition.
     
  3. oldfox

    oldfox Alibre Super User

    It's happening on my system.
     
  4. JST

    JST Alibre Super User

    I have seen it. And yes, a different view normally has everything.

    Also normally, the view that is a problem is the view I want to use.
     
  5. Eddy So

    Eddy So New Member

    Try "3D PDF Reader" apps with your Android mobile.
    Screenshot_20191110_231027_com.techsoft3d.hps.pdf.reader.jpg
     
  6. bigseb

    bigseb Alibre Super User

    Historically this has always worked with Adobe Acrobat Reader (which was the recommend pdf reader). Alibre need to look into this and confirm what is happening and advise the way forward. I can't forward a file to someone and hope they have the patience to find a reader that works.
     
    VoltsAndBolts and simonb65 like this.
  7. Max

    Max Administrator Staff Member

    Can you send the native file and PDF to support? The PDF alone won't help.
     
  8. OTE_TheMissile

    OTE_TheMissile Alibre Super User

    It wouldn't be fun otherwise ;)

    Can also confirm that surface is missing in my viewer as well. Also noticed the two ribs you've got there are missing a back surface

    Untitled.png
     
    Last edited: Nov 11, 2019
  9. GIOV

    GIOV Senior Member

    upload_2019-11-11_18-28-51.png
    Same trouble in my Laptop Acrobat viewer. Hope soon support finds the issue.
     

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