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License Error!!!!!!!

Discussion in 'General Discussion' started by RocketNut, Mar 27, 2021.

  1. RocketNut

    RocketNut Alibre Super User

    When I fire up Alibre this morning I got this error!! My license is good until July 2021. Yes, I have submitted to support also.

    Overnight my system did a Windows update, so I am wondering could that update be causing the problem?

    Licensing.jpg
     
    Last edited: Mar 27, 2021
  2. GIOV

    GIOV Alibre Super User

  3. RocketNut

    RocketNut Alibre Super User

    Are you telling me I have to uninstall then reinstall Alibre?
     
  4. Ralf

    Ralf Alibre Super User

    Hi Richard,

    Windows file explorer
    Delete the following folder (where <Windows userid> represents the name of your user account on the computer).
    C:\Users\<Windows userid>\AppData\Local\Alibre Design

    NOTE: the AppData folder is hidden by default in Windows, you may have to turn on Hidden Items on the View tab of File Explorer.
    After deleting the folder contents, re-boot the computer then launch Alibre Design.
    You should be prompted for registration information (note you will need your activation code).
     
  5. RocketNut

    RocketNut Alibre Super User

    Thanks ( ͡° ͜ʖ ͡°)

    Problem solved
     

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