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KeyShot Issue

Discussion in 'KeyShot for rendering' started by GIOV, Jul 31, 2019.

  1. GIOV

    GIOV Alibre Super User

    Hi, I am trying to render with KeyShot without success. I have AD 2018.2.. Here is the screenshot where shows the issue:
    upload_2019-7-31_21-51-59.png
     
  2. GIOV

    GIOV Alibre Super User

    Hops, I forget to Install KeyShot8. Hope doing well. :confused:
     
  3. GIOV

    GIOV Alibre Super User

    Uf, Nothing...
    upload_2019-8-1_9-4-23.png
     
  4. GIOV

    GIOV Alibre Super User

    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name GIOVANNI-PC
    System Manufacturer TOSHIBA
    System Model Satellite L500
    System Type x64-based PC
    Processor Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
    BIOS Version/Date TOSHIBA V1.80, 10/28/2009
    SMBIOS Version 2.5
    Windows Directory C:\windows
    System Directory C:\windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale Canada
    Hardware Abstraction Layer Version = "6.1.7601.24387"
    User Name xxx
    Time Zone Pacific Daylight Time
    Installed Physical Memory (RAM) 4.00 GB
    Total Physical Memory 3.84 GB
    Available Physical Memory 1.18 GB
    Total Virtual Memory 7.68 GB
    Available Virtual Memory 3.96 GB
    Page File Space 3.84 GB
    Page File C:\pagefile.sys
     
  5. DavidJ

    DavidJ Alibre Super User Staff Member

    Did you by any chance accept the offer to update at the same time as installing?
     
  6. GIOV

    GIOV Alibre Super User

    This will be great but right now I am other priorities, however, thank you very much for your reply.
     
  7. DavidJ

    DavidJ Alibre Super User Staff Member

    Accepting the offer to update during an install will trash Keyshot. You must NOT accept the update at install. Instead do the install first without update - the update will be offered again at next launch.
     
  8. GIOV

    GIOV Alibre Super User

    Ok, I will re- install without the offer update and after if run I will accept the update installation if not can be my laptop that doesn't has the latest "graphic card" that is required for KS8. I will let you know.
    Thanks again,
    GIOV
     

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