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How to read mass? [fixed]

Discussion in 'Using Alibre Design' started by sz0k30, Oct 19, 2020.

  1. Alexander

    Alexander Senior Member

    I also contacted support regarding this bug and they are looking into it and is on the critical list.
    One thing I did ask was if the centre of mass was also affected, they said not and should be working fine.
    I am getting strange and inaccurate results for the centre of mass, therefore V21 is being installed for now.
    Very frustrating !
  2. Lew_Merrick

    Lew_Merrick Guest

    Hear hear! -- Lew
  3. idslk

    idslk Alibre Super User

    me too
  4. Alexander

    Alexander Senior Member

    Now I have just discovered that I can't open my assemblies with V21, Aaaaagghhhhh !!
    Deadlines looming with defective tools is not what I need at the moment.....
  5. simonb65

    simonb65 Alibre Super User

    Sorry, but that's why most businesses don't use newly released software for critical projects! Projects in my business (and everywhere I've worked at) get completed before upgrade to a new version and even then it's not upgraded until at least a couple of months after things have settled down and the teething issues have been resolved and it's been fully evaluated. Doesn't help your situation, but put it down to a valuable lesson learnt. Did you take a snapshot backup of your project before switching over to v22? so at least you can go back to that point in the project on v21?
    NateLiqGrav likes this.
  6. Alexander

    Alexander Senior Member

    Wise words Simon, I'm always too keen to get the latest version installed. The centre of mass is key to my project so I will have to export the assembly and use my Awfuldesk Inventor license to get the correct readings.
    I never learn.....:(
  7. simonb65

    simonb65 Alibre Super User

    We've all been guilty of that! Could be worse ... it could be one of those online CAD applications that just give you the latest whether you asked fof it or not! Warts'n'all.
  8. JST

    JST Alibre Super User

    Which is why I am not messing with V22 until the dust settles. Or, at least until the corrections come out in a couple weeks.

    ROTTER Member

    So it's best to install V22 when V23 is released. And with the installation of V23, wait until the V24 appears ...???
  10. bigseb

    bigseb Alibre Super User

    Let's just add: this is a new bug, it worked fine before. So its up to Alibre to pull out all stops and get the fix out ASAP. Not in weeks or months. Otherwise it loses the 'pro' factor.
    simonb65 likes this.
  11. Hunter

    Hunter Senior Member

    Hopefully with the next release it is possible to install the beta next to the production version. I was surprised to see that the beta replaces the production version, so immediately uninstalled it again. It makes testing the beta impossible as far as I'm concerned.
    bigseb, JST and idslk like this.
  12. beastro

    beastro Senior Member

    For my part, I can guarantee that it would have come up, as I use material properties and CoG heavily in my current projects. What happened is that the requirement to uninstall V21 in exchange for V22 Beta seems like a deal breaker for potential Beta testers. At least it was for me, which is why I did not get to see the problem. Ironically, we had just discussed the CoG issues of Alibre in another thread a few weeks ago and Stefan helped me solve my issues with his great script...
    So maybe a change in BETA policy is what is needed for more efficient testing?
    TimoCAD and idslk like this.
  13. Hunter

    Hunter Senior Member

    Surely a hotfix and not only in V23, that would be unacceptable. It has to be fixed in the next few days, I would've thought that a fix would be out already. It impacts a slew of critical aspects, like packing/transport weight, rigging studies, cost estimates, etc. Surely, a fix is coming soon as it's been a week already?

    Fortunately the error is so obvious that it won't cause incorrect designs.
  14. Hunter

    Hunter Senior Member

    I'll give the ticket I submitted a bump...
  15. bigseb

    bigseb Alibre Super User

    This needs to be written in red, bold and underlined. You can't do direct A-B testing currently without having a second PC at hand to do so.
    TimoCAD likes this.
  16. NateLiqGrav

    NateLiqGrav Alibre Super User

    I have access to 2 PCs but can only test on one - but some things only occur on the other.
  17. Hunter

    Hunter Senior Member

    I understand that there is a fix, but it is yet to be tested. Not sure when it will be rolled out, no date/estimate given. I'm pretty sure they're aware of how important this is to (some) end users, we certainly have been vocal enough about it.
  18. bigseb

    bigseb Alibre Super User

    I think this is very important, not just to some users but to all. A pro CAD software that can't calculate mass correctly isn't pro.
  19. ROTTER

    ROTTER Member

    We urgently need to fix the mass calculation error. This is a very serious mistake. I cannot release the project.
  20. DavidJ

    DavidJ Alibre Super User Staff Member

    Obviously not ideal that this slipped through - the assembly weight calculation problem can be worked around using weight in BoM, as has already been pointed out by some.

    Fix will ship in a service pack, should get an idea of likely date for that soon.

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