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2019 - Alibre crashes to Destop accessing HP Printer

Discussion in 'Using Alibre Design' started by albie0803, Aug 4, 2019.

  1. albie0803

    albie0803 Alibre Super User

    We have a networked HP Designjet 500 42+HPGL2 wide bodied inkjet printer. Trying to print to it causes Alibre to crash to Desktop. The printer itself is working fine as I did a print to PDF and then sent it to the printer from Adobe Reader without any problems.
  2. iaintwin

    iaintwin New Member

    Crashes on Canon printers too.
  3. Dennis A

    Dennis A New Member

    I have the same problem with Alibre Atom 3D 2019.
    I have a Canon network printer.
  4. TimoCAD

    TimoCAD Senior Member

    Also crashing on a hp designjet 90r.

    Any news about that topic?
  5. domcm

    domcm Senior Member

    Same problem here with Alibre 2019, Build 20065 and a Brother printer. I get a consistent crash to desktop when trying to print but only with Hoops graphics enabled. I can print fine if I check the "Use Legace Display" option.
  6. DavidJ

    DavidJ Alibre Super User Staff Member

    It has been reported with various printers. The difficulty is that other users with the same printers don't have the problem. Last I heard (may not be current status) work was ongoing to try to understand the cause.
  7. DavidJ

    DavidJ Alibre Super User Staff Member

    There have been a number of reports recently, where updating Graphics Card drivers has resolved the problem of crashing on printing. At first sight there is no obvious connection, but those suffering such problem might like to check if updating graphics card driver helps at all.

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